|
There's
a burgeoning new trend in hiring that has employers and prospective employees
sizing each other up, like never before.
A view from one side of the
desk...
The classical approach to acquiring and filling the myriad of semi-professional
and professional positions available in today's workplace, no longer works.
For employers it's time consuming, it's costly and, in many instances,
it's inaccurate and fraught with enough legal pitfalls to make Clarence
Darrow cringe.
The hiring process has traditionally been an interlinking
series of multi-level, inter-departmental functions including:
- classified advertising
- resume cataloging and review
- resume response both positive and negative
- initial candidate contact and screening
- initial interview
- candidate testing
- reference checking
- verification of credentials
- supplemental interviews
- job offers, negotiations and counter offers
If your first-choice candidate accepts the job, your
search may have been successful, economic and efficient. If not, you will
likely find yourself somewhere back near the top of the list.
Once the offer is made and accepted, a different set
of interlinking, multi-level, inter-departmental functions are set into
motion. These may include:
- physical examinations and drug testing
- on-the-job training
- mandatory probationary periods with functional
performance reviews
- the 35% to 40% additional benefit-to-salary ratio
for which you are now responsible
And there are still no guarantees. After all the machinations
of the new hire process a candidate could still be hired who is barely
adequate or is something less than whoever was in place before the entire
process was begun.
The traditional employment process has evolved into
an intellectual test of wills. For as many tests and interviews that a
candidate endures, for as many different interviewers formulating opinions,
and for the final decision maker who ultimately hires the individual to
fill the position with the qualities, experience and knowledge to make
a particular department shine; the entire process is illusionary.
The companies and organizations that, through advertising
and networking, search for and fill the thousands of positions that open
on a daily basis have very competent, professional and highly-trained
human resources executives conducting the recruiting. But, the candidates
have resources of their own, as well.
What with the self-help books, resume writing experts,
interview coaches, job pooling networks, even information sharing on the
Internet, it's much like the adversarial relationship that exists in our
judicial system. While the company is looking for the perfect candidate,
they're searching for shortcomings too. The applicant, on the other hand,
is striving to put only his or her best foot forward. No one will really
know the outcome of the process until the new employee is in the position,
and the company has committed certain resources to that new employee's
well-being and job satisfaction.
And what happens when you hire the wrong employee?
The nine categories of discrimination mandated by the federal government
are expanded in most states to varying degrees of severity. The opportunities
for litigation, well founded or otherwise, increase exponentially with
each interview. Then there are the fair labor standards imposed by Washington
once a hire has taken place, and a myriad of rules and regulations that
are a living nightmare for the most well informed human resources department,
even with a well-written Employment-At-Will policy.
The time and effort expended have become a drain of
corporate resources not to mention a loss of productivity. And you are
left sitting and saying, "There's got to be a better way."
The other side of the coin...
Looking for and acquiring a new position is no less difficult for prospective
employees. It's time consuming, it can be de-humanizing and disheartening
and it can create a severe case of nerves.
Why so stressful? First, there are the uncounted numbers
of resumes sent without so much as a thank you, the rejection letters
received with names spelled incorrectly, and then there's the waiting...it
destroys self-confidence.
If candidates are really conscientious, they'll know
as much about the company with whom they're speaking as the interviewers.
Their resumes are newly printed and tailored just for the specific job
opportunity. Their hair is styled perfectly, their clothes match, they've
shined their shoes to brilliance - all the bases are covered. They are
ready for this interview. Unfortunately, so are the millions of monarch
butterflies that now reside in their stomachs. Then there's the sweaty
palms, the frog in the throat, the imagined tongue swelling; all part
of the dreaded job-hunting and interview process.
Of course, what follows the traditional hiring process,
for many employees, is as much a purgatory as the interviews were a trial
by fire. The probationary period for new employees, in which their performance
is graded and people skills are assessed; their physical condition can
be monitored; organizational skills tested, and so on and so on...talk
about stress. They know that everything they do or say is being judged
and, while they may be confident in their ability to perform the job functions
advertised, the rest of the working environment and managerial idiosyncrasy
are uncharted waters. Supposedly, all this information and interaction
is covered during the interview process. In honesty, though, many employers
take certain environmental aspects for granted and surprise (and in some
cases, horrify) new employees who, for example, are totally unaware that
their office was actually a converted storage room, next to the boiler.
"Is this job what I signed on for?" "Are these the
kind of people I really want to work with?" The questions are real. They
may never be vocalized, and may not even be well founded, but the trepidation
is genuine, just the same.
The audition...
The current downsizing and outsourcing management philosophy in practice
today has put a different and major emphasis on departmental efficiency
and flexible staffing. This lean and mean office mentality has given the
temporary help industry an opportunity to grow and mature. The industry
as a whole has responded admirably and some of the best and brightest
young talent, and many of the most experienced workers, can now be found
in the temporary help agency's rosters. As a result, the concept of "auditioning"
employees was born.
Hypothesize for a moment that as an employer you could
install temporary candidates who are generally prequalified into any new
position or reopening position in your company, without having to commit
any additional benefit-oriented resources other than wage. Imagine having
the ability to test candidates against your organization's particulars
in a normal day-to-day environment without a long-term commitment.
Employers can concentrate observations on critical
job functions and responsibilities, as well as evaluate employees' interpersonal
skills with senior and junior staff, and their peers. Invest training
time rather than force-feed new employee procedural information in a tight
deadline manner, taking time to correct missteps or perceived inadequacies.
Or, employers can terminate the situation without involving state, federal,
local and internal corporate regulations. What's more, this usually happens
at a pay rate that saves the 35% to 40% in benefits a new hire would cost.
In other words your search process has become a purely hiring procedure.
The auditionee...
As for prospective employees, there is another way to approach the hiring
process, as well. A situation in which candidates can evaluate positions
before having to commit to them "forever." Temporary work is an opportunity
where "employees" can test the corporate waters at a new position without
having to commit their entire life, swear undying fealty and offer their
first born children as evidence of interest. They can have the opportunity
to take positions and assess them against their expectations, instead
of having to swallow hard and take jobs because they're the best thing
available in the market, right now. By working as temporary employees,
job seekers have the opportunity to objectively survey the working environment
in which they are placed. Temporary workers can interact with co-workers
to see if there is a personal fit. They can judge for themselves whether
or not the current position is one that they would like to make permanent.
Temporary employees can view the corporate hierarchy
objectively as well as the manner in which job responsibilities are delegated.
They can judge for themselves whether or not the job specifics are suited
to their personal requirements. Temporary employees, have the opportunity
to try out assignments and get the feel of positions. They can assess
whether or not this situation is what they would pursue as a career or
is this job the change in career direction for which they've been looking.
As employers assess the abilities temporaries bring to the table, The
temporary workers, themselves can interact with fellow workers and find
a niche with less critical oversight by management than if they'd been
permanently hired. While management measures the expertise with which
they accomplish their assigned responsibilities and the way they "fit
in" with the other employees, temporaries can simultaneously judge the
workplace environment. And, both can decide on the acceptability of each
other. In other words, temporary workers have the opportunity to look
at a company and project a future, or remove themselves before an employment
mistakes are made.
A two way street to satisfaction.
The idea of hiring temporary employees to fill permanent positions on
an "audition" basis isn't new. In fact, it's been around for more than
a quarter of a century. Today, 40% of the over two million temporary employees
in the nation's workforce are eventually offered full-time employment.
And this trend is growing for some very good reasons. For employers, most
attractive is that all the prehiring processes have already been accomplished,
without wasting your time. Effort and money are saved and your liability
is minimized. In many cases, even if the temporary help service is merely
adequate their testing procedures may far exceed that which you will perform.
More references are checked in greater depth and the candidate that you
are assigned has already been prescreened and matched to the requirements
you've established.
In many situations employers of temporary help find
that the people who fill short term assignments are well suited for the
position on a permanent basis. By monitoring these temporary workers,
employers are given the ability to assess, evaluate, judge and grade the
individual on all levels of ability and interpersonal skills, at their
leisure, and choose to proceed with the hiring process, continue the "temporary"
status of the employee or replace the individual if some attribute is
found to be wanting.
The "employee audition" can be simple. It doesn't
include the time wasted on all the searching, interviewing, testing, negotiating
and hoping that your next candidate will be the one you hire instead of
the eleventh or fifteenth. What it involves is being able to decide what
you as an employer want your next employee to be able to do. It incorporates
the opportunity to judge that employee "on the job" without putting the
company and all its resources on the line. Ultimately, it lets you do
the things for which you are paid, lets your employees do the things for
which they are remunerated and makes someone else do all the worrying.
Today, with economic conditions as they are, with
corporate re-engineering and productivity paramount in the minds of many
managers, it's not surprising why an increasing number of employers are
letting temporary help firms fill vacancies, either short-term or long.
In almost any field or specialty, the help they need can be found on the
rosters of temporary help firms.
Prospective employees should also consider "the Audition"
as a valuable job search strategy, when you consider the number of those
who work as temporary employees who are offered permanent positions, the
chances of finding the type of employment that suits an individual certainly
increases as compared to resume sending and finger-biting. Then, there's
the flexibility of working where and when a job hunter wants, as well
as the opportunity to audition a company before they choose to make their
business life there. They can widen their horizons before settling down
to a permanent career choice. They can remain visible in the workplace
and build networking opportunities. All this, and the comfort of knowing
that their hands don't have to sweat, nor does their tongue have to swell
when they're looking for that perfect job. Now, that's a positive change
after all.
<<Back
to Articles

|